Shipping policy
Last updated 7 Nov 2026
Where we deliver We deliver to the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman. Delivery charges and estimated times for each country are shown at checkout before you pay.
Delivery times - UAE: usually 1–3 working days. Express next-day delivery is available in [list of emirates/cities]. - Other GCC countries: usually 3–6 working days after dispatch.
Times are estimates. Public holidays, customs checks and remote areas can add time.
Delivery charges Charges depend on your country, the delivery option and the weight of your order. Orders above the free-delivery threshold shown at checkout ship free.
Cash on delivery Cash on delivery is available in the UAE for orders up to the limit shown at checkout. A cash on delivery fee may apply.
Customs and duties (outside the UAE) Orders shipped outside the UAE may be subject to import duties or taxes in the destination country. [State whether these are included or payable by the customer.]
Tracking You will receive an email with your tracking number when your order is dispatched. You can also track your order any time from Track order in the footer.
Store owner: confirm these details with your courier contracts and complete every [bracketed text].